- We endeavour to ship items within 7 working days of purchase
- Shipping times may vary due to the availability of goods
- Orders not dispatched on weekends or bank holidays
- An email confirmation will be sent when the order has been dispatched, this will be sent to the email address stated on your order
- Standard UK orders will be sent via Royal Mail 24 or 48.
- As stated on the ROYAL MAIL website... *For Royal Mail 24® we aim to deliver the next working day and for Royal Mail 48® we aim to deliver the majority of your items within 2 working days, although there can be delays*
- Recorded delivery is available, choose this option at check out
- WE SHIP WORLDWIDE
- International shipping costs apply
- Delivery times may vary internationally, for more information get in touch, firstname.lastname@example.org
- If you select a ‘signed for’ service, please make sure someone is at home to receive the package. If the package cannot be delivered, it may be returned to us. We can resend it, but additional postage costs will be applicable.
- We cannot be held responsible for items damaged in shipping, in this case you must file a complaint with the carrier.
- PLEASE NOTE: Your order can take up to 3 working days to be dispatched, once it has been dispatched, depending on your chosen delivery option, it can take up to 5 working days to be delivered to you in the UK. If it is an International Delivery it can take up to 20 working days to be delivered to you.
- ROYAL MAIL 48 - FREE (UK ONLY)
- ROYAL MAIL 24 - £1.50 (UK ONLY)
- RECORDED UK (NOT NEXT DAY) - £6.50
- SPECIAL DELIVERY - £6.95
- AIRMAIL - £6.50
- EUROPEAN RECORDED - £12.50
- INTERNATIONAL (EXCLUDING EU) RECORDED - £14.50
If you have any other queries regarding Returns/Exchange/Shipping please email:
Pre Order Policy
- All Pre Order items are not yet available and cannot be shipped until the advised delivery date.
- All pre orders must be paid in full to secure your order.
- The time frames of arrival provided on the Product Page are estimated via our suppliers and please know that these deliveries can be delayed or brought forward from time to time, but ensure that we will do our absolute best to make sure they come on time!
- If you have ordered Pre Order items with a launch date, we will then reserve your total order until the release date. The total order will be processed by us on or before the day of the release.
- Pre orders can be cancelled at anytime for a store credit, exchange or a full refund if emailed before it is dispatched.