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Privacy Policy

At THEBEARHUG.COM we are committed to safeguarding and preserving the privacy of our visitors. We do update this document from time to time so please review this Policy regularly.
THEBEARHUG.COM collects customer information in an effort to improve our customer’s shopping experience and to communicate with our customers about our products, services and promotions.

Information we collect

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register for information or make a purchase.
  • Information that you provide when you communicate with us by any means.

Please note: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

THEBEARHUG.COM recognizes that it must maintain and use customer information responsibly.

Our website may contain links to other websites. Our privacy policy only applies to our website. If you click on a link from our website to another, please make sure that you read the privacy policy for that website.

You have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Use of Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at Info@thebearhug.com, or writing to THEBEARHUGCO 86-88 Grange Road, Middlesbrough, Cleveland, TS1 2LS

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